Reddit reviews Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
We found 4 Reddit comments about Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. Here are the top ones, ranked by their Reddit score.
This sounds like something that has to be addressed out of character, and preferably not in the middle of a game session.
As someone who's not great at initiating this kind of conversation, here's a book I've found helpful:
https://www.amazon.com/Crucial-Confrontations-Resolving-Promises-Expectations/dp/0071446524/
Attitude
There are two keys to suaveness, in general:
Okay, great. So how do you do that?
Actions
Practice
Here's what no one else does: practice.
You can practice anything you want to practice. Want to do better next time? Practice it on your own. This is why 99% of an NFL player's life is practice and only 1% of it is the actual game.
Visualize this happening again, and visualize yourself doing everything the right way. Really, sit down for like 15-20 minutes and write down how you think it would go in a situation where you could get everybody to win. Think about what you'd have to do and say. Then practice saying that.
You don't want to repeat anything verbatim when the situation arises again in real life, but you do want the feeling of having been there before.
Finally, take my own advice with a grain of salt; I might not have gotten your specific situation correct. It happens. Read Crucial Confrontations and really bone up on this if you want to handle it right next time. http://www.amazon.com/Crucial-Confrontations-Resolving-Promises-Expectations/dp/0071446524
There are two sides to every conversation. Sometimes it's important to understand the conversation from the listeners viewpoint. Here are a couple of books that have been useful to me. They are from the perspective of reaching understanding in personal and professional relationships, possibly less useful from a pure rhetoric perspective.
Crucial Conversations: Tools for Talking When Stakes Are High and
Crucial Confrontations: Tools for Resolving broken promises, violated expectations, and bad behavior
I read this book about ten years ago, and it made me realize that I had some really bad communication habits within a relationship. (and some other parts of my life) It became quite clear that I had terrible role models, and I wished it had been available another decade sooner.
The book is evidence-based and focused on management, but it also relates to your personal life.
I have fundamentally changed the way I interact with people, and my life is significantly better for it. I recommend it to people all the time, and I regularly buy copies because I end up giving them away.