Reddit reviews How to Run a Government: So that Citizens Benefit and Taxpayers Don't Go Crazy
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Penguin UK
It's a made up word in the way most words are made up I guess.
It comes from Michael Barber who Trudeau is a big fan of.
The book How to Run a Government: So that Citizens Benefit and Taxpayers Don't Go Crazy is basically a guide to Deliverology and is a good read if you want to understand Trudeau's views on how government should be run.