Reddit reviews Never Wrestle with a Pig and Ninety Other Ideas to Build Your Business and Career
We found 1 Reddit comments about Never Wrestle with a Pig and Ninety Other Ideas to Build Your Business and Career. Here are the top ones, ranked by their Reddit score.
Dood, my best advice is to keep quiet and LISTEN. Most of the time "difficult" people just want to bitch, just let them rant and quietly agree by nodding your head and reply with "..I totally understand where you're coming from". "I will do my best to resolve it and i apologize for any inconvienence". You know just because you say you are sorry, doens't mean you are WRONG or that will you go beyond the call of duty to FIX it. I like this book. Good luck and you have to master the art of giving something to your client without giving them anything. For example, "You know what I'm going to wave the set up fee this time okay?" (Client happy!), then you bill an extra hour somewhere else to get that money back. Sometimes you have to play car sales man, I'll fuck you in the trade-in, or the interest or the sticker price, you bitch at me at which one you want to be the lowest and I'll off set it by jacking up the other two to compensate. Also, if you can master the art of making your worst customer like you, trust you, respect you and do business with you, then the sky is the limit. =)