Reddit reviews OS X Support Essentials 10.11 - Apple Pro Training Series (includes Content Update Program): Supporting and Troubleshooting OS X El Capitan
We found 4 Reddit comments about OS X Support Essentials 10.11 - Apple Pro Training Series (includes Content Update Program): Supporting and Troubleshooting OS X El Capitan. Here are the top ones, ranked by their Reddit score.
Peachpit Pr
Here are the essential resources that will help you, particularly the top document which ifs free. Use your google skills if you need to find the same document for earlier versions of the OS. For some summary and additional information on this topic, see the original thread.
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Free Basic Apple Training Documentation
Mac Management Basics 10.10-Deploying and Managing Multiple Mac Computers
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Reference Books
Support Essentials
Server Essentials
Managing and Deploying IOS Devices
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Websites
enterpriseosx.com
Apple Support Communities
Apple Web Resources Including Imaging
Advanced Topics
Macworld Reviews and Buying Advice
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Mailing List
Mac Managers Mailing List
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Essential Software
Your Best Friend for Remote Management of Macs
Carbon Copy Cloner
Cocktail
Iceberg
Server: http://www.amazon.com/OS-Server-5-0-Essentials-Supporting/dp/0134434773/
Troubleshooting: http://www.amazon.com/Support-Essentials-10-11-Supporting-Troubleshooting/dp/013442820X/
These books map closely to the Apple Training Courses offered by Apple Certified Training Centers. And the certification tests are based on the courses, so if you can study these books, you should be able to take the tests and get certified.
And once you get your feet wet, you'll discover a plethora of "Mac Admin" blogs and sites like MacEnterprise, AFP548, Rich Trouton's blog, Ben Toms' blog, and more. These have many answers for solving problems and doing tasks as a Mac sysadmin.
I have CompTIA Network +, Security +, and Apple OSx Certified Support Professional.
Best way to get them is just to study by purchasing the books.
[Network +] (https://www.amazon.com/CompTIA-Network-Study-Guide-Authorized/dp/1119021243/ref=sr_1_2?s=books&ie=UTF8&qid=1473465885&sr=1-2&keywords=network+%2B)
Security +
ACSP
You can schedule the CompTIA certifications here
You can schedule the Apple certifications [here] (http://training.apple.com/)
You only really need Security + to get a DoD job, however, the most certs you have, the better you look in the eyes of potential employers. Most people I've worked with have never touched a Mac, but support clientele that work on Macs, so having a Mac cert is a big plus, but not at all required.
If you get a Sec+, and have a decent understanding of computers and troubleshooting, you'll find a nice entry level job normally working Helpdesk.
http://training.apple.com/pdf/support-10.11-exam-prep.pdf
Good place to start doing research.
Or if you want The Book