(Part 2) Top products from r/humanresources

I don't know how popular it is, but I've always enjoyed Dale Carnegie's How to Win Friends and Influence People.
Take it with a grain of salt, it was written a long time ago - a lot of the lessons are valuable. I enjoy the read. Has some really good stuff you can use in HR. I love the chapter on the "Power of the Name"
I'd also recommend The Fred Factor
Its definitely geared towards customer service - but its all relevant. They're good reads, that you can apply some of the lessons in real life. Do they work? Hard to say, but I garnered a lot of respect in my roles just knowing people's name, and giving them the time of day.
EDIT Proofreading is also a good skill. Holy shit this was worded terribly.

Thank you for the information. I'm going to look through all of it. Also, please remember this is just an interview, not a job offer. I'll know in a week. For those who care, here's a great TED talk about prepping yourself for a nervous situation (like an interview)..

Also, here are the books I am currently waiting to have delivered from Amazon:

• How to Hire A-Players: Finding the Top People for Your Team- Even If You Don't Have a Recruiting Department
  
• Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization
  
• The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded (I'm intending to reverse engineer this book, to develop a strategy for onboarding)
  
• Onboarding: How to Get Your New Employees Up to Speed in Half the Time
  
• Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude

I took the exam last spring and used three different books.

PHR/SPHR for Dummies - I did not use this as much as I used the books listed below.

PHR/SPHR Exam Study Guide 2016 - This was more of a summary of the areas covered. I got some good information out of it and it was a quick read.

PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide - This was the most thorough of the books I purchased and I'm confident I can use it for PHR exam too, without having to worry about buying additional study materials.

I don't remember too much about the exam, but I wish you the best of luck!

*Note: I made flashcards off of information from the books and used those to study, once I finished reading the books.

Depending on your available time and budget, you might look into the Performance Management class available through this program (offered online 2x per year): https://extension.ucsd.edu/courses-and-programs/human-resource-management
You can take the online courses no matter where you are located in the US.



Not a training, but some other resources that may be helpful to read over:

ANSI Performance Management Standard: https://www.shrm.org/resourcesandtools/tools-and-samples/how-to-guides/documents/12-0794%20performance%20mngmt%20standard_interior_viewonlyfnl_rvsd10-4-13.pdf


Deloitte - Redesigning performance reviews: https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/redesigning-performance-management.html


McKinsey - Ahead of the curve: The future of performance management
https://www.mckinsey.com/business-functions/organization/our-insights/ahead-of-the-curve-the-future-of-performance-management


Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A" - This is based on a performance management program implemented at WD-40. It highlights the shift in performance management from backward looking reviews to forward looking and timely, relevant feedback. https://www.amazon.com/Helping-People-Win-Work-Philosophy/dp/0137011717/

HR Made Simple: Recruit. Engage. Comply. It's That Easy! https://www.amazon.com/dp/1945670312/ref=cm_sw_r_cp_apa_sM6cAbDB9DFXQ

I haven't read it yet, but I hear great things about it. It's on my wish list.

I highly recommend reading this book, Crucial Conversations, to gain insight in how to approach your mom. I'm reading this book with my coworkers and it's changing how we all work together.

Think about what you want for yourself, your mom, and the relationship. Get clear on those things before approaching her.

Although, with her behavior, it seems she may not be receptive. Think she'd be open to counseling?

Some great answers here. My comment isn't as cool but I stumbled upon this book that has some interesting info on this topic.

https://www.amazon.com/How-Measure-Human-Resource-Management/dp/0071369988

https://www.amazon.com/Survival-Savvy-High-Integrity-Political-Tactics/ (They also have classes and webinars.)

Its basically a how not to put your foot in your mouth and how not to be an a**. My manager made me go to the training after I launched on a C level exec. It's pretty decent. It was punishment for me but it's a good ground level training.

I had to sit through it because there were 50 other people who had to sit through the course because they were a lot more unhinged than I was.

I know better. I AM in HR but I lost it on an exec..... fun times.

It won't get into sexual harassment directly but it.... will.... in a round about way

Thanks. I actually found a separate SHRM-CP/SCP study guide coming out on October 2016 that's a lot cheaper on Amazon. Not sure how reliable it'll be but I think I'll invest in that:

http://www.amazon.com/SHRM-CP-SHRM-SCP-Certification-All-Guide/dp/1259583422/ref=oosr

Why Employees Don't Do What They're Supposed To and What You Can Do About It https://www.amazon.com/dp/0071486151/ref=cm_sw_r_cp_api_i_joNnDbP0M4PKQ

https://www.amazon.com/Execution-Discipline-Getting-Things-Done/dp/0609610570

I used an older edition of this book when I took the exam a few years back and found it to have everything I needed to know for the exam.


PHR and SPHR Professional in Human Resources Certification Complete Deluxe Study Guide: 2018 Exams https://www.amazon.com/dp/1119426731/ref=cm_sw_r_cp_api_i_AXa1DbTCE5TPC

Hidden Figures, as in [Hidden Figures?] (https://www.amazon.com/Hidden-Figures-American-Untold-Mathematicians/dp/0062363603/ref=sr_1_2?ie=UTF8&qid=1501557900&sr=8-2&keywords=hidden+figures)

I live in Ontario.

There have been a few incidences, one of them being a company hired an employee and failed to do references. Later, the employee was investigated for stealing from the company (several thousands). The insurance declined to cover the costs since it came out that the employee stole at her previous job (I believe the current and former company had insurance with the same company, and this is how they knew). The insurance said that if they had conducted a reference check with the former company then they would have know about the stealing (since this is what she was terminated for). They had failed to do this and therefore the insurance wouldn't cover. This is why it's highly recommended to complete the reference, even if it's just one person.

I don't have my textbook on me to quote the incident, but it's found in For Better or for Worse by Christine Thomlinson.