Reddit reviews Sony ECM-TL3 Earphone-Style Mini Electret Condenser Microphone

First: IANAL

So here's the thing: You're in Georgia. Georgia is, in terms of wiretapping law, a "one-party" state. What this means is this: In order for a conversation to be legally recorded, one party to the conversation must be aware of and consent to the recording. What this means is, yes, you should absolutely do all of the other record gathering and write everything down, but when you call loss-prevention, as long as the loss prevention is in your state, you are perfectly ok to record the call. If the loss prevention department is not in your state, but when you talk to them you get a little recording that says "This call may be recorded for quality assurance purposes" you are still free and clear to record the call. That means that the other end is aware the call could be recorded and you are giving consent by not hanging up.

Why would you do this? If you think it's a shitstorm if your manager isn't reporting your wages properly, imagine the shitstorm if you have a recorded instance of reporting this to the corporation, like you're supposed to, and they then fire you. Your next step is to report them to the state and federal labor departments (federal if the loss prevention people are out of state), or speak to a local lawyer and watch the dollar signs pop up in his eyes as he imagines the gigantic settlement they'll give you to keep you quite (especially if the loss prevention people are across state lines).

Failing all of this: if your loss prevention is out of state and does not record their calls (meaning that you can't legally record the phone calls), then write down the content of EVERY CALL YOU MAKE AS SOON AS YOU'RE DONE MAKING IT. This is not as good as a recording, but it should suffice.

If you're curious how to record the calls, assuming you have a smartphone, you should be able to download an app that can record calls. If you do not have a smartphone, you can get a digital recorder and a phone hookup relatively cheaply:

http://www.amazon.com/Multifunctional-Rechargeable-Digital-Recorder-Dictaphone/dp/B00FPI1HQ8/ref=sr_1_4?s=electronics&ie=UTF8&qid=1425785864&sr=1-4&keywords=digital+recorder

http://www.amazon.com/Sony-Microphone-Conversations-Telephone-Recording/dp/B009W4B0W2/ref=sr_1_7?s=electronics&ie=UTF8&qid=1425785894&sr=1-7&keywords=digital+recorder+phone+mic

source: I live in a different one-party state, and I had some problems with a landlord.

I am also a journalist and have a pixel on Fi. I have been using this nifty thing to record calls for two years:

Sony Compact Earphone Style Microphone, Designed to Record Phone Conversations From Your Cell or Telephone to Your Voice Recorder, Computer and Any Other Recording Device https://www.amazon.com/dp/B009W4B0W2/ref=cm_sw_r_cp_apa_CLTyyb6XPE7AV

It's pretty cheap, extremely easy to use, and can be used with any phone and digital recorder. I've never had much luck with apps for recording calls. As long as you're just using the recordings for review/transcribing and not for posting audio interviews for podcasts and whatnot, it's perfect.

> Do you any things differently when selling offers of $10,000+?
>> Definitely - For that I would go with the sales team - Option #1.

Makes sense. I went through a sales course once where the sales trainer said normally the max price he would sell in one phone call was $5,000 to $8,000 or thereabouts.

In a different sales training I saw, they taught to use two salespeople and two phone calls. This was for selling $10,000+ coaching programs.

Fronter / first call: Interviews, qualifies and screens the prospect to see if they're a good fit.

Closer / second call: If the prospect passes the fronter, they're transferred to the closer. Who answers any lingering questions and objections and gets the sale.

The laws may vary from state to state, but the sales trainer said at the end of the sales call he would record--and inform the caller he was going to record--the final authorization by the customer to run the charge on the credit card. For legal compliance.

"[Customer's full name], do I have your authorization to run a one-time charge of $10,000 on your credit card?"

He would use an earphone-style microphone (like this one) plugged into an audio recorder. Sound goes into your ear on one side of the earphone, the other side of the earphone that faces the phone has a microphone to record the caller.

Thanks, this has been an amazing and informative conversation!

I use a Sony PX370 digital voice recorder with an earphone microphone attachment for my investigative podcast. I frequently make calls that I need to record and this setup is easy to take with me and load on my computer in mp3 format. Here's a link to the earphone microphone attachment: https://www.amazon.com/gp/product/B009W4B0W2/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

If you'd like to listen to an example of what the audio sounds like, check out my podcast trailer hereon iTunes:

https://itunes.apple.com/us/podcast/skeptical/id1376397045

or here on Google Play: https://play.google.com/music/listen?u=0#/ps/Ik3cdu5qgn3g2fsmnce4zl3mqka

There are a number of automated transcription engines. I use Temi.com. It does a good job and only charges 10 cents per minute.

Get this microphone or this type of microphone. You put it in ear, and headphones over it. It does a great job. Use a voice recorder with a USB connection.

You upload your recording to Temi. It takes about 15 minutes for it turn it into a transcript. The recording is synched to the transcript, so you can quickly read the interview, go to the quotes you want, double check (you just click on the place you want to listen to the voice) and you are good to go.

Temi may have phone app as well, but I've never used it.

You can also take a youtube video link, put it in a temi and it will give you a transcript.

The accuracy is very good.