Reddit reviews Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits
We found 4 Reddit comments about Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits. Here are the top ones, ranked by their Reddit score.
Jossey-Bass
Reminds me of a comment by Robert Townsend, in Up the Organization
From memory: Don't try to emulate General Motors. General Motors didn't get big by doing things the way they do now. And you won't either.
One other thing I noted: One should really consider two things.
1 The amount of revenue that each transaction represents. Is it five cents? Or five thousand dollars?
2 The development cost per transaction. It's easy for developer costs to seriously drink your milkshake. (We reduced our transaction cost from $0.52 down to $0.01!!! And if we divide the development cost by the number of transactions it's $10.56)
It sounds as if your IT director has read Up the Organization by Robert Townsend.
He was the CEO of Avis Rent-A-Car in the 1960/70s and instituted a policy of putting all senior management on the service desk one day a month so that they would learn what their staff and customers had to put up with.
I wish more companies and government departments would do the same.
Robert C. Townsend wrote in Up the Organization: If you discovered how to eliminate pollution, don't hold a press conference. Just start eliminating it state by state. Don't let the opposition see you coming.
You don't need to to be visible to win.
Peopleware https://www.amazon.co.uk/Peopleware-Productive-Projects-Tom-DeMarco/dp/0932633439/ref=sr_1_2?ie=UTF8&qid=1472842600&sr=8-2&keywords=peopleware
Up The Organisation https://www.amazon.co.uk/Up-Organization-Corporation-Stifling-Strangling/dp/0787987751/ref=sr_1_1?ie=UTF8&qid=1472842647&sr=8-1&keywords=up+the+organisation