(Part 2) Top products from r/ITManagers
We found 13 product mentions on r/ITManagers. We ranked the 31 resulting products by number of redditors who mentioned them. Here are the products ranked 21-40. You can also go back to the previous section.
21. Kanban: Successful Evolutionary Change for Your Technology Business
Sentiment score: 1
Number of reviews: 1
Used Book in Good Condition
Show Reddit reviews22. Strategic Management of Information Services: A Planning Handbook
Sentiment score: 0
Number of reviews: 1
Show Reddit reviews23. Leading Geeks: How to Manage and Lead the People Who Deliver Technology
Sentiment score: 1
Number of reviews: 1
Used Book in Good Condition
Show Reddit reviews24. GET OUT OF I.T. WHILE YOU CAN.: A GUIDE TO EXCELLENCE FOR PEOPLE IN I.T.
Sentiment score: 0
Number of reviews: 1
Used Book in Good Condition
Show Reddit reviews
26. The Practice of System and Network Administration, Second Edition
Sentiment score: 0
Number of reviews: 1
Addison-Wesley Professional
Show Reddit reviews27. Difficult Conversations: How to Discuss What Matters Most
Sentiment score: 0
Number of reviews: 1
Penguin Books
Show Reddit reviews28. IT Manager's Handbook: Getting your New Job Done
Sentiment score: 0
Number of reviews: 1
Morgan Kaufmann
Show Reddit reviews29. CISSP All-in-One Exam Guide, 6th Edition
Sentiment score: 1
Number of reviews: 1
Used Book in Good Condition
Show Reddit reviews
I work in healthcare and have had trouble trying to get department managers completely on board but I have gotten to take over a handful of things IT used to do. The way I explained it to my CEO is that data owners are responsible for the who has access to the data and how they access it. Data custodians (IT) are the ones that make sure the data is available and that it gets backed up.
IT used to be both data owners and custodians. I explained to my CEO that IT doesn't know Sally needs (or doesn't need) access to the billing department's file share. It is up to management within that department to make that determination. If it is left to IT a lot of people could end up having access to data they don't need access to. I never really came up with an analogy.
This is covered in the "Information Security Governance and Risk Management" of the CISSP exam. Shon Harris's all-in-one exam book covers it pretty well. Eric Conrad also has a study guide. It does a very good job of explaining the CISSP concepts.
I'm not sure if that is exactly what you're looking for but there it is.
You need to deal with these folks face-to-face and understand what motivates them then speak to those values and in a way that will lower emotional response, increase intellectual response, and improve commitment. Here's a good book I strongly recommend.
For instance, you could talk to the guy in the ticket above and tell him, "Hey man, it looks like your team could use some wins so upper management sees that your performance is improving. I see that your team has the expertise to do this project best, would you want take this on?"
The Phoenix Project is a great book and has some really interesting (though a bit idealistic in my opinion) theories about organization and execution. That book really jump-started my Kanban efforts. I don't think I could recommend a single book to cover everything because my current efforts have grown organically over years of trial and error and I pulled from a lot of different places to accomplish it all.
As I mentioned, I use Kanban to manage workflow and a bit of Agile/Scrum concepts for meetings. Some good resources along those lines are...
http://www.agilesysadmin.net/kanban_sysadmin
http://blog.digite.com/kanban-in-it-operations/
http://www.amazon.com/Kanban-Successful-Evolutionary-Technology-Business/dp/0984521402
You may also want to look more into retrospectives, where you look back on what happened and discuss what worked, what didn't, what you could do better, how the process can be improved, etc. But also pulling in Agile concepts of iterations so your retrospectives don't wait until the end of a 6 month project, instead you'd hold them more frequently so you can derive more value throughout the process and make frequent changes/adjustments.
Read this. (sorry on mobile)
https://www.amazon.com/dp/0787961485/ref=cm_sw_r_other_apa_i_PzVuDbPRWQH4S
Understand the vast difference in IT culture vs the standard office culture. Respect the knowledge and experience of your key team members. Sheild them from the office politics so they can do their best work for you.
Just my $0.02
https://smile.amazon.com/gp/aw/d/0345504194/
This is worth reading for anyone that is looking for "A Players" as a hiring manager. It's an easier to digest version of Top Grading.
7 habits is a good book.
Also read Crucial Conversations
Crucial Conversations
IT Manager's Handbook is good start.
> Also, do you have any books on how to be a sysadmin? I'm wanting to start become one, but have no idea where to start.
The Practice of System and Network Administration. There appears to be a new edition coming out soon, but I found this one to be very good even though it's 10 years old.
I'll add:
https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without-ebook/dp/B0051SDM5Q
https://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447
https://www.amazon.com/gp/product/1259644901
https://www.amazon.com/Strategic-Management-Information-Services-Planning/dp/0851423469
"Get Out Of IT While You Can"
https://www.amazon.com/Get-Out-I-T-While-Can/dp/0595413579
That's the paperback version, I have it on Kindle so there's an e-book version out there somewhere.